leadership

HOME

50,424

POPULATION

15,328

OCCUPIED

HOMES

36.31

SQ MILES

TOWN LAND

AREA

9,419.83

RESERVE AREA

ACREAGE

"I am often asked what the most rewarding aspect of my job is. Without hesitation it’s the relationships that I’ve developed with our employees and community volunteers. Albert Schweitzer said: 'We should all be thankful for those people in our lives who rekindle the inner spirit.' What makes my job fun and rewarding is getting to know these people personally. I have come to greatly appreciate that the people you encounter and the relationships you build teach you more than any textbook.

 

At the Town of Collierville our employees are driven to be helpful, to do the right thing at the right time and they have a genuine love for Collierville. I frequently receive phone calls and emails from residents who complement our employees for going the extra mile. From the employee who stopped his personal vehicle at a busy intersection to pick up potentially dangerous construction debris to the employees who repair broken water mains at 3:00am in the dead of winter, their stories of our employees are both humbling and motivational.

 

Volunteers have a spirit of selflessness, they sacrifice of their time, talent and energy with no concern about who gets the credit as long as the job gets done. They’ve lent thousands of hours annually in support of various initiatives in Town, and their passion and dedication is inspirational.

 

These people are the heart of Collierville and represent the true character of the community. They are like family. They reward me with their presence, their commitment and their friendship. I want to take this opportunity to thank them for making this less of a job and more of a life."

 

- James Lewellen, Town Administrator

board DEVELOPS BUDGET THAT IS

PROACTIVE AND PRUDENT

Dynamic Community Planning through Capital Investment

capital improvement projects

2017 HIGHLIGHTS

Board Moves

Forward with

Sunday Beer Sales

Town Receives

Perfect Score for

Water Quality

Mayor Joyner

Receives

Dunavant Award

Sound as a Bell -

Frisco Bell

at Morton Museum

Town Employees Reach

New Depths

Responding to

Resident's Call

Collierville Community

Embraces National

Day of Prayer

City Hall Selfie Day

Much More than

Smiling Faces

Serving on DRC

Means Investing in

Town’s Future

Finance Department

Earns Award in

Financial Reporting

Town Strives to Maintain

Pristine Parkland

with New

Ordinance

Brad Heacox Earns

Youth Sport

Administrator

Certification

1/26/17 - On January 9th, the Collierville Board of Mayor and Aldermen (BMA) began the process of amending the ordinances related to beer sales on Sunday to bring them into compliance with State law. The BMA held the first of three readings of Ordinance 2017-3 and the third and final reading will take place at the February 13th meeting of the BMA. The Town of Collierville allows beer sales on Sunday at restaurants or bars where people drink beer on site. However, the Town does not currently allow beer sales on Sunday at retail outlets such as convenience stores, gas stations and grocery stores where people buy beer and carry it off site.

At a work session in December 2016, Town Attorney Nathan Bicks recommended that the Board of Mayor and Aldermen change the Town’s ordinance to comply with State law. “The structure of the current ordinances directly conflicts with Tennessee law,” said Bicks. “The Town’s ordinances governing beer sales violate Tennessee constitutional and statutory provisions that prohibit different hours for on-premises and off-premises sales.”

“These issues came to light when we began a comprehensive review of the Town’s rules after the sale of wine in grocery stores was approved by the voters last year, “ he added. “We have recommended several technical updates to assure that the Town is in line with State law—one of those revisions was the sale of beer for off premises consumption on Sundays. Our current ordinances would most likely be unenforceable if we faced a legal challenge, and pose potential liabilities for the Town.”

Under the new rules, the sale of beer for off-premises consumption will align with its on-premises sales: beer sales would be permitted from 8 a.m. to 3 a.m. Monday through Saturday, and from noon on Sunday to 3 a.m. Monday. Also, Town rules which require a certain percentage of sales be derived from food sales will be amended to conform to State laws.

Collierville BMA meetings are held on the second and fourth Monday of every month at 6:00pm at Town Hall, 500 Poplar View Parkway.
1/26/17 - Every two years the Tennessee Department of Environment and Conservation conducts an inspection of the Town of Collierville’s water system. This Sanitary Survey covers the process of water treatment to distribution with a meticulous list of documentation requirements, lab sampling and testing, and overall water management. For the last three years, the Town has received a 99% score working toward this year’s result of 100%.

“All parties in the Utilities Division including Water Treatment, Jimmy Matthews, Water Distribution, Richard Mills and overseeing both, Tim Overly, along with their staff, worked hard to achieve this exceptional accomplishment,” said Bill Kilp, Public Services Director.

The Town’s Public Utilities Division of Public Services is responsible for the water treatment and distribution process for Collierville citizens. Public Utilities staff tests the water on a daily basis for chlorine, Fluoride, PH, carbon Dioxide and alkalinity to ensure the supplied water is safe and dependable, while adhering to regulations set forth by the Environmental Protection Agency and the State of Tennessee. Public Utilities is also responsible for the maintenance of over 250 miles of water mains, the installation and maintenance of over 3,400 fire hydrants, and provides meter reading services for the Town's utility billing.

“I am proud of their accomplishment and know they will be working toward achieving this again at the next inspection in two years,” commented Bill. “This is a testament to the efforts made by staff and their achievement of a high quality water supply for our customers.”

3/29/17 - Collierville Mayor Stan Joyner was honored by the Rotary Club of Memphis East as the recipient of the 2017 Dunavant Public Servant Award. The award, which is named after long time Probate Court Clerk Bobby Joe Dunavant, is presented annually to one non-elected official and one elected official in Memphis and Shelby County for their commitment to public service. Keenon McCloy, Director of the Memphis Public Library and Information Center, has been selected as the non-elected recipient.

Serving his third term as Mayor, Joyner was nominated for his commitment to serve the citizens of Collierville based on the values of honesty, integrity, transparency and accountability.

“I am proud of Mayor Joyner and very pleased that the Rotary Club of Memphis East recognizes his leadership and service to the community just as we do. Stan Joyner’s character is synonymous with the attributes sought for in the Bobby Dunavant Public Servant Award,” said Vice Mayor Maureen Fraser.

Always an active member of the Collierville community, Mayor Joyner has been honored by the Collierville Middle School PTA with the Tennessee Congress of Parents and Teachers Life Achievement Award in recognition of service rendered on behalf of children and youth. In May of 2016, the Crosswind PTA honored Mayor Joyner with a National PTA Life Achievement Award which is the highest recognition bestowed by PTA, and it is given only to those who have demonstrated exemplary service in support of children.

In March of 2016, the Collierville Chamber of Commerce named Stan Joyner as the “Person of the Year” citing his leadership in starting the new Collierville school district and working to grow the Collierville economy. Winners were honored at a luncheon on Tuesday, April 18, 2017 at the Memphis Hilton, 939 Ridge Lake Blvd. Keynote Speaker was U. S. Senator Bob Corker. This event was co-sponsored by The Daily News.
8/10/17 - The bell of the Frisco 1351 locomotive not only shines again from the outside, but rings out from within, as it was originally intended. The Frisco 1351 Project has been a community-wide effort to bring every part of the locomotive back to its original charm. The bell restoration process began when the 2017 Leadership Collierville class chose to repair the bell as their class project. Every year, Leadership Collierville participants engage in a community project to help enhance the Town of Collierville.

“This year, we were given the opportunity to have a hand in the Town’s restoration project of the Frisco 1351. The Town has a vision that the makeover of the locomotive will be a treasure to the Square and a source of tourism in the future,” said Emily Pilkinton, Executive Director of Leadership Collierville. In November of 2016, the bell was removed from the Frisco, and brought to David McPhail, owner of 901 Customs - a specialty automotive shop in Town; McPhail agreed to help restore the bell at no cost as his contribution to the Frisco restoration effort. The Leadership Collierville class worked on polishing the bell while McPhail and his team of mechanics carefully took apart the bell’s handle and yoke by hand.

“We did not break anything taking it apart, and used the same rivets and pins to put it back together,” said McPhail. The parts are almost all original, besides the clapper (the piece inside the bell that swings to make the bell ring.) 901 Customs built a clapper using a hitch trailer ball at the base, and made sure the weight and length would match the original part. “The bell had not been rung in about 50 years,” said McPhail. “We discovered the formula for the bell’s sound, and made it as close to historically accurate as possible.” The bell was restored just in time to be part of the display for the Morton Museum of Collierville History’s latest exhibit Making a Town: Collierville’s Railroad History. Just two days before the exhibit opening, the bell was delivered to the Morton Museum by McPhail himself along with Tim Netherton, Leadership Collierville Board member, and Joe Lee Rape, Collierville Fire Department Lieutenant and graduate of the 2017 Leadership Collierville class.

Moving the bell was no easy task, as it weighs 265 pounds. With three men, a dolly, and a truck, the bell made its way from the automotive shop to a display stand inside the Morton Museum. 901 Customs is currently adding some finishing touches to the bell’s headlamp, including re-wiring. After the headlamp is working again, the piece will join the bell for display. When the Frisco 1351’s restoration is complete, the bell and headlamp will be affixed once again to the locomotive.

The Frisco 1351 Project began in early 2016. Since the project began, the asbestos on the train was removed, the caboose was re-painted red, the 1351 number plate was restored, and now the bell has been brought back into working condition. The Making a Town: Collierville’s Railroad History exhibit will be on display at the Museum until October 20, 2017. To find out more about the Frisco 1351 Project, contact the Museum at museum@ci.collierville.tn.us or 901-457-2650. The Morton Museum is located at 195 Main Street is open Tuesday-Saturday from 10am-4pm.
6/7/17 - On the afternoon of June 6, 2017, the Administration Department of Collierville Town Hall received a phone call from a thankful resident for a group of Town employees who went above - and in this case, below - the call of duty. Collierville resident Penny Nelson called Collierville Animal Services (CAS) that morning when she heard an animal that sounded like a dog coming from a nearby storm drain in the Bailey Creek neighborhood. CAS Director Nina Wingfield and staff member Megan Medlin quickly arrived on the scene and confirmed that the sound was definitely an animal.

Nina called Public Services and asked for help moving the manhole covers to investigate the situation further. Clay Ticer and Sandy Lay of the Streets and Drainage Division not only uncovered the storm drain access points, but crawled inside with flashlights to see if they could catch a glimpse of what was hidden inside the pipeline.

Sandy’s flashlight caught a few yellow eyes looking his way, and realized that the animal was in fact a group of animals… big, slimy bullfrogs.

While the mission didn’t have the animal rescue ending that CAS and Public Services had wanted, Penny was sure to share with the Town how appreciative she was for the groups’ efforts. The Town employees were willing to reach new depths in response to a worried resident’s call.

5/5/17 - On the unusually cool and rainy morning of May 4, 2017, members of the Collierville community gathered inside the Board of Chambers at Collierville Town Hall for the National Day of Prayer. The Town of Collierville was among thousands of locations hosting ceremonies across the United States. According to the National Day of Prayer Task Force, the historical roots of public prayer gatherings the nation extend back to the late 18th Century.

“Days of prayer have been called for since 1775, when the Continental Congress designated a time for prayer in forming a new nation. Officially, the National Day of Prayer was established as an annual event by an act of Congress in 1952 and was signed into law by President Truman. President Reagan amended the law in 1988, designating the first Thursday of May each year as the National Day of Prayer,” – nationaldayofprayer.org.

Mayor Stan Joyner presented a Proclamation to Cindy Carver of the National Day of Prayer Committee stating May 4, 2017 as a day of prayer in the community of Collierville. While reading the Proclamation, Mayor Joyner quoted President Reagan saying, “When we open ourselves to Him, we gain not only moral courage but also intellectual strength. Prayer is one of the few things in this world that hurts no one and sustains the spirit of millions.” In addition to the Mayoral Proclamation and prayer led by community religious leaders, the ceremony included special music from Central Church and featured soloist, Ephie Johnson.

With the theme of “When Prayers Go Up, Blessings Come Down” area church leaders prayed for specific areas of concern in the community, nation and world. Pastor Shamichael Hallman of New Direction Christian Church prayed for single parents, Reverend David Atkinson of Collierville United Methodist Church prayed for first responders, Pastor Chuck Herring of Collierville First Baptist Church prayed for military personnel, Reverend Kristofer Roof of Peace Tree United Methodist Church prayed for youth, Pastor Terry Hunt of Collierville First Pentecostal Church prayed for teachers and administration, Father Ernie DeBlasio of Catholic Church of the Incarnation prayed for elected officials, Pastor Roger Person of Hopewell Missionary Baptist Church prayed for local pastors and Pastor Sam Shaw of The Orchard Church prayed for the unemployed.

8/16/17 - If you happen to follow the Town of Collierville on any social media platforms, you likely scrolled through a barrage of “city hall selfies” from Town employees on August 15, 2017. In its second year, City Hall Selfie Day is a way for local municipal employees across the nation (even spanning into other countries) to take pride in their government service and to engage with the residents of their community.

“We participated in City Hall Selfie Day to show rest of the country, and the world, that Collierville is a progressive municipality,” said Mark Heuberger, Town of Collierville Public Information Officer. Town employees were encouraged by the Public Information Office (PIO) to take pictures alone or with their colleagues in the areas of Collierville where they work. Using both hashtags #CityHallSelfie and #Collierville, employees uploaded their pictures to their own social media accounts, or forwarded them to the PIO staff to be added to the Town of Collierville’s accounts.

Similar to the concept of “putting a face with a name,” the pictures of Town employees are a way to put faces with the Town of Collierville. There are employees you may see on a regular basis, like sanitation workers or police and fire personnel, but there are also those working behind the scenes in departments such as Finance or Development that may be less familiar. Putting faces with the Town of Collierville helps build a relationship and encourages engagement with the community that Town employees serve.

The concept of City Hall Selfie Day was started Engaging Local Government Leaders (ELGL) - “a local government professional association that connects, communicates, and educates about local government public service.” ELGL has featured over 1,500 City Hall Selfies on their Facebook page. Awards will also be given to City Hall Selfie winners in various categories such as most creative, city with the largest population, and best photography.

10/19/17 - Christine Donhardt served on Collierville’s Design Review Commission in 2013, 2016 and 2017, and she plans to reapply to serve in 2018. Donhardt (pictured) works as The Agricenter International’s Director of Communications. Her previous job was as Senior Planner at the Memphis-Shelby County Office of Sustainability. Her work in both jobs has used her degrees in biology and landscape architecture in a broad way, but as part of the Design Review Commission, she has tapped directly into those fields of expertise.

The Design Review Commission makes sure that new construction in the Town maintains the same design standards and character already in place in Collierville. That means the members review all exterior building plans for land use other than single family residential houses and reviews final plans for planned unit developments, fences, signs and landscaping. The Commission has 7 members in total. Four members must be professionals in one of the following industries: architecture; land architecture; engineering; urban planning, and retail business. Those interested in serving on the Commission must apply and then be appointed by the Board of Mayor and Aldermen.

“The DRC and other commissions do important work for the Town and its citizens to keep high standards of excellence and improve the quality of life in Collierville,” said Donhardt. “I would encourage anyone who is interested in serving to pick an area of interest and apply,”



6/12/17 - The Government Finance Officers Association of the United States and Canada (GFOA) has awarded Collierville’s Finance Department with the highest honor in governmental accounting and financial reporting, The Certificate of Achievement for Excellence in Financial Reporting.

The award is given for a municipality’s comprehensive annual financial report (CAFR). Each CAFR is judged by an impartial panel to meet certain standards. One of the intangible aspects of the GFOA’s standards is requiring a municipality to demonstrate a “spirit of full disclosure” in communicating its financial story. This clarity in reporting makes the CAFR accessible and beyond reproach with potential users and user groups.

The GFOA is a professional organization of public officials who are committed to holding government financial officers accountable to high standards of professional conduct in managing their communities’ resources. The Town of Collierville’s Finance Department is led by Director Mark Krock (pictured).

The GFOA is a professional organization of public officials who are committed to holding government financial officers accountable to high standards of professional conduct in managing their communities’ resources. The Town of Collierville’s Finance Department is led by Director Mark Krock (pictured).

4/4/17 - It’s no secret that the Town of Collierville prides itself for beautifully landscaped greenspace throughout Town parks, roadways and greenbelt trails. What may be lesser known is the expanse of parkland and continuous dedication of the Town’s Grounds and Parks Maintenance Division to keep Collierville in pristine shape.

Simply by the numbers, the Grounds and Parks Maintenance Division oversees the upkeep of 750 acres of parkland, including 18 community and neighborhood parks, 18.5 miles of greenbelt trails, and 36 athletic fields. Crews also provide landscaping services for Town facilities, right-of-ways and school grounds. Green infrastructure and continued maintenance remains high on the agenda for the Town to enrich the lives of Collierville residents and visitors.

As the Town works to provide these assets, Collierville residents also have a responsibility to respect the shared, public grounds. On March 27, 2017 the Board of Mayor and Aldermen passed an amendment to a Town ordinance to address refuse (garbage, leaves, brush, etc.) from residential property being left on public land. Under the amendment, if the Grounds and Parks Maintenance Division disposes of residential debris left on public property, they will place a door-hanger at the nearby residence explaining the new ordinance and as a notice regarding further action. If a homeowner violates the ordinance again, he/she will face a $50 fine for every day the debris is left neglected on the public space.

While the amendment includes all Town premises such as streets, sidewalks, and parks, the most common incidence of the neglect occurs on the greenbelt trails. Leaves and brush are frequently discarded over fences, not only adding to the workload and expense of the Town’s Grounds and Parks Maintenance Division, but creates a negative impact and safety hazard for greenbelt users.

Collierville Public Services Solid Waste Collection Division will collect items such as brush on residents’ regularly scheduled collection date. Public Services asks residents to separate brush from other objects on the curb such as bagged leaves/grass or bulk items like furniture. By separating clean brush from other materials, the Solid Waste Collection Division is able to take the brush to a mulching facility where the material can be ground and beneficially reused as mulch.
5/10/17 - Collierville’s Parks and Recreation Athletic Coordinator Brad Heacox has earned his Certified Youth Sports Administrator (CYSA) credential from the National Alliance for Youth Sports (NAYS).

Heacox spent 42 hours studying 9 different areas of youth sports management such as Youth Sports Philosophy, Program Administration, Risk Management, Program Evaluation and Professional Development. Subtopics included Volunteer Screening, Child Abuse/Bullying Prevention, Emergency Action Plans and Coach Education.

“I wanted to get this certification to help me fine tune the Collierville sports programs that I administer,” said Heacox. “It’s good to have a national standard in place to format certain aspects of the programs and to set us apart in a positive way.”

The CYSA credential will also allow Heacox to help out at conferences and forums in the future, and this is something he is very excited about. He also wants to participate in setting guidelines in the youth sports community on a national level, such as the NAYS’s National Standards for Youth Sports. “This certification will allow me to take on more of a leadership role within the youth sports community,” said Heacox. Heacox has already begun the “fine tuning” of his sports programs by updating the Athletics Division’s Policies and Procedures manual with all the latest information on running the sports programs.

The National Alliance for Youth Sports was started in 1981. As a Member Organization, the Collierville Parks and Recreation Department has access to many resources for creating a better sports experience for young people.